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Installing the ServiceNow Vulnerability Response Integration with Checkmarx 

Before you run the integration on your instance, the installation and configuration steps must be completed properly to integrate with the Application Vulnerability Response. This application is available as a separate subscription. 

Complete the following setup checklist prior to installation. For a smooth installation and configuration, these setup tasks are required.


This process applies only to applications that are downloaded to production instances. If you're downloading applications to sub-production or development instances, see Activate a ServiceNow Store application.

Setup tasks


Verify that the Vulnerability Response application is installed and activated

To verify that this application is activated:

  1. Navigate to Subscription Management

  2. Click Subscriptions

    The list of subscriptions the organization has purchased is displayed. If the application is not installed or activated, see Install Vulnerability Response.

Verify that you have the required ServiceNow roles for your instance

The following roles are required for installation, configuration, and verification of the expected results

Role required: Administrator

Installing the Checkmarx Vulnerability Integration

  1. Log into the instance to install the Checkmarx Vulnerability Integration.

  2. Navigate to the ServiceNow Store.

  3. In the ServiceNow Store, search for Vulnerability Response Integration.

  4. Click the application title.

    Detailed information about the application you are installing is displayed.


    Consider reading the Other Requirements and Dependencies sections, as applicable.

  5. Click Request App and enter the Now Support login credentials.

  6. Click Get.

  7. Enter the Instance Name and Reason for the Instance, and click Validate Instance.

  8. Click Request.

    You will receive an email with detailed installation instructions.

  9. Navigate to System Applications

  10. Click Applications.

  11. Locate the application, select it, and click Install.

    Your application is automatically installed on the instance.